FAQ
Common Questions and extra information

Why choose Caravan For Hire?
We are a local family business with 15 years experience in the caravan industry. We have a large range of over 30 late model caravans and motorhomes available for hire that is constantly being updated with new stock.
All our caravans and motorhomes are immaculately cleaned inside and out, maintained and serviced to ensure you have an easy, stress free holiday.

Where do I pick the caravan up from?
We are located at 244 Portarlington Road, Moolap, Victoria 3224, just 5 minutes out of Geelong. This is an ideal location for Melbourne families heading down The Great Ocean Road and beyond.

How does pick-up work?
We will pre-organised a pick up time with you closer to the day. On the day please allow around 45 minutes to 1 hour for pick-up. This allows us to help connect the caravan to your vehicle, test connections and run through the interior and exterior features of the caravan or motorhome. If you are a first timer we will spend the extra time with you to ensure you feel confident and ready to go on your holiday. If you are a returning customer or an experienced caravaner and are familiar with operating the caravan this time can be shortened considerably.

What are your opening hours?
We are opened Monday to Friday 8:30am till 5pm and on weekends by appointment.

Can I view the caravans and motorhomes?
Of course! Feel free to drop in and view our range and discuss your requirements at any time during opening hours or give us a call to arrange a viewing outside of these times. If there is a specific caravan you are wanting to view consider giving us a call prior to ensure it is in the yard and not out on hire.

Can you deliver the caravan for me?
Yes! We can deliver, set-up, and pick up your chosen caravan or motorhome anywhere you want. If you would like to organise delivery please contact us for a quote. On delivery the Caravan will be set up level with all the available services connected. Please be aware there are limitations with power extension cord (15amp & 15m) & water hose lengths (10m). If you think that you may have a problem with these limitations please let us know so we can bring extra equipment to make the delivery go more smoothly.
Caravans are supplied without water in their holding tanks to minimise weight, but we can add water to the tanks on request.

Do I require electric brakes on my vehicle?
Yes, all our caravans require electric braking system as per Australian road rules which state all trailers with a GTM exceeding 750kgs must have brakes. But don’t stress if your towing vehicle is not fitted with electric brakes we can supply a portable electric brake controller. If you do require portable electric brakes please let us know ahead of time so we can add to your booking and have one ready for you on the day. Find more info under Options & Extras.

Whats included in the caravans and motorhomes?
Our aim is to make your caravan hire experience as easy as possible! All our caravans and motorhomes come complete with all the essentials including all on site connections, cutlery and cooking utensils. Just bring your own bedding and your ready to go. For a full list of inclusions view Standard Inclusions.

How is the price of the hire calculated?
We hire our caravans by the day not by the night like a caravan park. The caravans are available for pick up from 9am on the start day till 5pm on the finishing day. If you would like a late pick up or next day early return contact us to discuss the possibilities.

What is the minimum hire period?
We cater for short and longer term rentals, even if its just a few days relaxing on the Bellarine Peninsular. During peak periods (Long weekends & School holidays) our minimum hire period is 4 days. During off peak periods minimum hire is 3 days.

Can I hire a caravan for long periods of time?
Planning that dream trip to Uluru, or need somewhere to sleep while your house is built? We have you covered! Our competitive rates and additional discounts for hires longer than 4, 6 or 8 weeks make it affordable. Enjoy our beautiful country for much cheaper than buying your own caravan! Check out our specials page for more info.

How does the Insurance work?
Comprehensive Australia wide insurance is included in the hire cost of the caravan or motorhome providing you with peace of mind at no extra cost. There is a $1,000 insurance excess on caravans and $2,500 excess on motorhomes. Any damage up to the value of the excess will be covered by your security bond. See terms and conditions for more details.

What happens if the caravan gets damaged?
A security bond of $1,000 for caravans and $2,500 for motorhomes will be held via credit card pre approval for each hire. The bond is held to cover any damage. In the event of any damage, please notify us ASAP. On return of the caravan a repair quote will be obtained and the credit card will be charge for the value of the repair, with a limit of the bond value.

Can I go free camping with the hire caravan?
Our caravans and motorhomes have many features that enable free or un-powered camping including solar, backup battery and gas. If you will be free camping please let us know when you are picking up the caravan so we can show you the free camping features like gas fridge operation, battery operation and gas hot water. Some of these free camping sites are not well maintained, please beware of any hazards like falling branches and tree stumps that may damage the caravan.

Does the caravan have an awning?
All Caravan for Hire caravans and motorhomes have roll out awnings fitted. When you pick up the caravan we will run you through the operation and care of the awning. If you are unsure on the operation, here is link to a useful video.
http://www.youtube.com/watch?feature=player_detailpage&v=hv4Vcl9Csh0
The main points of caring for the awning are: 
– If the wind picks up – roll the awning in 
– At night when the awning is unsupervised – roll the awning in 
– If you leave camp and the awning is unsupervised – roll the awning in

How does the fridge work?
All our caravans and motorhomes are fitted with 3 way fridges. 
They can run on 3 different systems; 
– 240 volt AC – power supplied from mains power 
– 12 volt DC (car battery – need to have the aux power wire installed) 
– Gas (gas cylinders on caravan) 
These fridges make no sound (no compressor) & require several hours to cool.
If your camping on a hot day we recommend providing some shade to the fridge vent if possible, this will help with the cooling operation of the fridge.

Do the caravans have toilets?
Some of our caravans are equipped with a toilet. Effluent is collected in a sealed cartridge which can be accessed from the outside of the caravan. This cartridge can be easily emptied at an appropriate dump site or regular toilet. If the toilet is used the toilet cartridge MUST be emptied by the hiree to avoid an automatic cleaning fee.

If any of your questions have not been answered please don’t hesitate to contact us.